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Frequently asked questions

My order hasn't arrived yet. Where is it?

Once your order is confirmed, you will receive a tracking ID via email or WhatsApp within 24–48
hours. Delivery usually takes 3–7 working days depending on your location. If your order is delayed
beyond the expected timeline, please contact us at support@harmana.in with your order ID.

Do you deliver on public holidays?

Our warehouse operates on working days only. Orders placed on public holidays will be processed
on the next working day. Delivery timelines may slightly vary during festivals or peak seasons.

Do you deliver to my postcode?

We currently deliver across most locations in India. To confirm delivery availability in your area,
please enter your PIN code at checkout or contact our support team before placing the order.

Is next-day delivery available on all orders?

Next-day delivery is available only for select locations and products. Availability will be shown at
checkout based on your delivery PIN code.

Do I need to be there to sign for delivery?

Yes, someone should be available at the delivery address to receive and sign for the package. If
unavailable, our delivery partner may attempt re-delivery on the next working day.

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